How to contact Paper OS support
Need help with an order, download, Custom OS access code, print issue, or product question? We're a small team and we answer every email.
Email us
- Support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (excluding U.S. holidays)
- Response time: we usually reply within 1–2 business days, often much faster
Help us help you faster
Include these in your first email and we can usually resolve things in one reply:
- Your order number (starts with #, in your confirmation email)
- The email address you used at checkout
- For Custom OS questions: your access code
- For print issues: clear photos of the problem
Mailing address
Paper OS
PO BOX 73
Ashland, Virginia 23005
United States